ALERT

ATTENTION ⚠️

On Saturday April 20th, 2024 at 8:00 AM (UTC), emergency site maintenance has been scheduled for iLab Primary U.S. Details and updates can be found on the Agilent Status Page. For additional information, please contact the Agilent iLab Support by clicking on 'Help' at the top of your account page or by emailing ilab-support@agilent.com.

Vanderbilt Structural Biology Computer Support Center

Overview of Services

We offer UNIX/Linux computer system support, including networking and software support for workstations, printers, and server-class systems. We can also offer limited services for Windows and Macintosh systems, where appropriate. The cost of service per system varies depending on system type, system function, and other factors that relate to the amount of support required to maintain the system.

All support services are provisioned by a self-service request tracking system that interfaces to your preferred email address. This service is located online. For emergencies, we are available by phone at x2-5053 (322-5053 from off-campus). For additional after-hours phone information, please see the phone list.

Leadership

Walter Chazin, Director, Center for Structural Biology
Core Sponsor
walter.chazin@vanderbilt.edu

Jarrod Smith, Research Associate Professor
Core Director
jarrod.smith@vanderbilt.edu

 

Core Staff

Name

Role

Phone

Email

Location

Bill Riner

Technical Support

(615) 322-5053

bill.riner@vanderbilt.edu

5031 MRB III

Roy Hoffman

Technical Support

(615) 322-5053

roy.hoffman@vanderbilt.edu

5032 MRB III

 


Hours of Operation and Location

Hours Open

After Hours Assistance

Location

M – F 8:00 am to 5:00 pm

For after hours emergencies, staff will respond based on severity and availability. Please email support@csb.vanderbilt.edu.

465 21st Avenue

MRB III

Nashville, TN

 

Links and Resources

  1. https://csb.vanderbilt.edu/comp

Contacts

Name Role Phone Email Location
Jarrod Smith
Core Director
 
(615) 322-1739
 
jarrod.smith@vanderbilt.edu
 
5138 MRB III